Delivery Details & Returns Information
Standard UK Delivery £2.00 (+ £1.00 for each additional item)
Our standard UK delivery option costs £2.00 for the first item, and each additional item will cost an extra £1.00. Orders are dispatched by first class royal mail. With this option your order IS NOT tracked or recorded.
We aim to dispatch all mainland UK based orders within 24-48 hours, and you can expect your order to be delivered within 2-5 working days, also excluding bank holidays.
If you wish for your order to be tracked we recommend upgrading delivery to UK Next Day Delivery.
UK Next Day Delivery £7.00 (Monday to Thursday only)
If your order is urgent, or you wish to have your order tracked and signed for, we offer Next Day Delivery for mainland UK customers if your order is placed before 1.00pm.
Your order will be sent via special delivery and will need to be signed for once delivered. We will keep tracking details of your order, available on request.
EU European Standard Airmail £4.00 (+ £1.00 for each additional item)
For our European customers all orders will be charged £4.00 for the first item, and each additional item will cost an extra £1.00. This will be calculated at the checkout and is based on item weight.
This is the standard cost for European delivery and IS NOT tracked or recorded, although we will keep a record of postage. Your order will be dispatched within 24-48 hours and will take anywhere between 2-9 working days to arrive.
If you wish to have the added peace of mind of having your order tracked and recorded we recommend upgrading your delivery option to EU European Tracked Airmail.
EU European Tracked Airmail £7.00 (+ £1.00 for each additional item)
With EU European Tracked Airmail your order will cost £7.00 for the first item, and each additional item will cost an extra £1.00 on top of your current delivery total, but your order will be fully tracked and recorded.
Your order will be dispatched within 24-48 hours and will take anywhere between 2-5 working days to arrive. This will need to be signed for upon arrival.
International Standard Airmail £7.00 (+ £1.00 for each additional item)
All international customers (outside of the UK and EU) should choose this option for standard international delivery by first class airmail.
This option is charged at £7.00 for the first item, and each additional item will cost an extra £1.00. This will be calculated at the checkout and is based on item weight.
This is the standard cost for international delivery and IS NOT tracked or recorded, although we will keep a record of postage. Your order will be dispatched within 24-48 hours and will take anywhere between 2-14 working days to arrive.
If you wish to have the added peace of mind of having your order tracked and recorded we recommend upgrading your delivery option to International Tracked Airmail.
International Tracked Airmail £11.00 (+ £2.00 for each additional item)
With International Tracked Airmail your order will cost £11.00 for the first item, and each additional item will cost an extra £2.00 on top of your current delivery total, but your order will be fully tracked and recorded.
Your order will be dispatched within 24-48 hours and will take anywhere between 2-14 working days to arrive. This will need to be signed for upon arrival.
Please note:
Any orders dispatched via standard delivery WILL NOT be refunded should you make a claim for an unreceived order, unless the item(s) is eventually returned to us. We recommend choosing one of our tracked delivery options if you anticipate any problems with delivery to your area.
This notice forms part of our terms and conditions agreed upon at checkout.
Our standard UK delivery option costs £2.00 for the first item, and each additional item will cost an extra £1.00. Orders are dispatched by first class royal mail. With this option your order IS NOT tracked or recorded.
We aim to dispatch all mainland UK based orders within 24-48 hours, and you can expect your order to be delivered within 2-5 working days, also excluding bank holidays.
If you wish for your order to be tracked we recommend upgrading delivery to UK Next Day Delivery.
UK Next Day Delivery £7.00 (Monday to Thursday only)
If your order is urgent, or you wish to have your order tracked and signed for, we offer Next Day Delivery for mainland UK customers if your order is placed before 1.00pm.
Your order will be sent via special delivery and will need to be signed for once delivered. We will keep tracking details of your order, available on request.
EU European Standard Airmail £4.00 (+ £1.00 for each additional item)
For our European customers all orders will be charged £4.00 for the first item, and each additional item will cost an extra £1.00. This will be calculated at the checkout and is based on item weight.
This is the standard cost for European delivery and IS NOT tracked or recorded, although we will keep a record of postage. Your order will be dispatched within 24-48 hours and will take anywhere between 2-9 working days to arrive.
If you wish to have the added peace of mind of having your order tracked and recorded we recommend upgrading your delivery option to EU European Tracked Airmail.
EU European Tracked Airmail £7.00 (+ £1.00 for each additional item)
With EU European Tracked Airmail your order will cost £7.00 for the first item, and each additional item will cost an extra £1.00 on top of your current delivery total, but your order will be fully tracked and recorded.
Your order will be dispatched within 24-48 hours and will take anywhere between 2-5 working days to arrive. This will need to be signed for upon arrival.
International Standard Airmail £7.00 (+ £1.00 for each additional item)
All international customers (outside of the UK and EU) should choose this option for standard international delivery by first class airmail.
This option is charged at £7.00 for the first item, and each additional item will cost an extra £1.00. This will be calculated at the checkout and is based on item weight.
This is the standard cost for international delivery and IS NOT tracked or recorded, although we will keep a record of postage. Your order will be dispatched within 24-48 hours and will take anywhere between 2-14 working days to arrive.
If you wish to have the added peace of mind of having your order tracked and recorded we recommend upgrading your delivery option to International Tracked Airmail.
International Tracked Airmail £11.00 (+ £2.00 for each additional item)
With International Tracked Airmail your order will cost £11.00 for the first item, and each additional item will cost an extra £2.00 on top of your current delivery total, but your order will be fully tracked and recorded.
Your order will be dispatched within 24-48 hours and will take anywhere between 2-14 working days to arrive. This will need to be signed for upon arrival.
Please note:
Any orders dispatched via standard delivery WILL NOT be refunded should you make a claim for an unreceived order, unless the item(s) is eventually returned to us. We recommend choosing one of our tracked delivery options if you anticipate any problems with delivery to your area.
This notice forms part of our terms and conditions agreed upon at checkout.
Refunds and Exchanges
If you wish to return your order for a refund or an exchange you may do so, provided your item(s) are returned in accordance with our returns policy below.
Our returns policy forms part of our terms and conditions, agreed upon by you at the checkout.
Our Returns Policy
When returning any items to us for a refund or an exchange the following guidelines must be followed:
Any costs incurred returning items to us will be at your own expense, unless we have supplied you with a faulty or damaged item, in which case we will reimburse your delivery fees upon receipt of your return.
Where to return your item(s)
Please return any item(s) you wish to exchange or have refunded to the following address:
WUTTD Returns
101 Downend Road
Downend
Bristol
United Kingdom
BS16 5EF
If you wish to return your order for a refund or an exchange you may do so, provided your item(s) are returned in accordance with our returns policy below.
Our returns policy forms part of our terms and conditions, agreed upon by you at the checkout.
Our Returns Policy
When returning any items to us for a refund or an exchange the following guidelines must be followed:
- You must contact us in the first instance.
- All items must be returned within 28 days from receipt, no exceptions.
- All items must be unworn and unwashed.
- All items must be returned to us in the exact same condition they were supplied in.
- Any order returned to us must have a returns slip or a covering letter explaining the reason(s) for returning the order.
Any costs incurred returning items to us will be at your own expense, unless we have supplied you with a faulty or damaged item, in which case we will reimburse your delivery fees upon receipt of your return.
Where to return your item(s)
Please return any item(s) you wish to exchange or have refunded to the following address:
WUTTD Returns
101 Downend Road
Downend
Bristol
United Kingdom
BS16 5EF
